Careers with us

We, the Smaller Earth Deutschland GmbH, are a dynamic, fast-growing cultural exchange program provider that enables young people to spend a great and exciting time abroad. In addition to our headquarters in Liverpool, UK, we have offices in 14 other countries. For our USA Summercamp Program "Camp Leaders" we are looking for a goal- and success-oriented, independent personality for the role as

Camp Leaders Customer Expert (m/w)

 

Your tasks and responsibilities
  • As part of the Smaller Earth Team, you independently supervise our Camp Leaders program (www.campleaders.de)
  • You guide our participants through the application process up until their departure to the US and beyond and provide them with exceptional customer service via telephone, email and various social media channels
  • Your authentic and sympathetic personality helps you to build a trusting and personal relationship with our participants
  • You are responsible for setting and achieving targets and actively contribute your ideas and thereby help to improve our processes and service quality
  • You represent the Smaller Earth Germany GmbH and the Camp Leaders Program at events and trade fairs

 

Your skills and attributes
  • Your bright, bubbly and enthusiastic personality will be key to your success in this role
  • You are a self-motivated person, who enjoys approaching our participants via telephone and email and other channels – you are a real sales talent
  • Ideally, you already have your own summer camp experience and you live and breathe summer camp, you talk about it to everyone you know and your passion will be evident in the way you speak to applicants wanting to experience it for the first time
  • You have excellent communication skills in English (German would be a plus, but it is not mandatory)
  • You are a reliable person with a hands-on mentality who isn’t fazed by a fast-paced work environment
  • You are a real team-player and enjoy working at eye level with your colleagues
  • You have a desire for self-development and you are flexible in your approach to work
  • You’re computer literate and you master the common MS Office programs

 

What we offer

We offer you the opportunity to shape the future of an innovative company with start-up culture and flat hierarchies as well as to further expand and strengthen our position in a fast-growing market. A wide range of self-development opportunities and international perspectives awaits you in a modern and dynamic work environment. You are interested? Then we look forward to receiving your documents with your earliest entry date and salary expectations. We are particularly interested in what makes you tick, who you are and why you want to work for us. Please send us your application by e-mail to n.lausberg@smallerearth.com.