Communications Coordinator
Join our team.
We’re on the lookout for a bright, creative, and enthusiastic individual to take the lead on our digital communications channels.
Our participant support is second to none - you'll lead the way in establishing and maintaining high-level communications to our core audience of 18-25 year olds.
Your work will span across multiple departments, brands, and mediums - so you'll need to be outgoing and willing to engage and work well with different people.
The details
Job Title:
Communications Coordinator
Salary:
£18,500
Location:
Liverpool, United Kingdom
Contract:
Fixed term (12 months) with potential for a permanent position to follow based upon success of the role.
Skills & responsibilities
What you bring:
- A bright, outgoing, & enthusiastic personality.
- Confidence, determination, & motivation.
- The drive to see tasks through to the end.
- Exceptional communication skills.
- An ability to work both independently and collaboratively.
- An ability to work across a wide range of brands, projects, and mediums.
- Computer skills (preferably Mac) & any other technology skills that may be relevant.
- Some experience in HTML, e-mail, & content management systems.
- A desire for self-development & a flexible approach to work.
Responsibilities:
- Populating our knowledge base, bespoke database, and e-mail management system with content which guides our participants through their program.
- Ensuring that our programs and processes are clearly and concisely explained.
- Understanding the platforms we use, identifying how to best engage with our participants, & optimizing platform features.
- Using analytics to identify potential articles and content we can create to best serve our participants.
- Maintaining any previous content you've created, ensuring it is current and relevant.
- Working alongside customer service, operations, and marketing teams, gaining insight into their needs & individual processes.
Top-notch communication skills are essential.
The benefits of being a Leader:
- Competitive salary & flexible work structure.
- A comfortable, friendly office environment situated on the iconic Albert Dock.
- A thriving company culture driven by strong values & highly invested staff.
- Coffee, tea, & cereal at our breakfast bar.
- Discounts to cafes, restaurants, and other businesses on the Albert Dock.
- Office ping pong table & other activities.
